Why are there fees when buying tickets and how much are they?

The booking fees go to Höme - Für Festivals GmbH, our new ticket service provider. The fee consists of € 0.95 per ticket plus a system fee of 5% of the total shopping cart value. 

Our friends and partners at Höme - Für Festivals GmbH are shaping the future of the festival industry and using the fees as a lever for positive change. With your fees you support, for example, projects for climate protection, the promotion of mental health and more equality on, in front of and behind the stages. You can find more information here.

Why have the fees changed compared to the year before?

Since we already had to adjust the ticket prices for re:publica 2023 due to higher production costs, we wanted to avoid a further increase by all means. Last year, the ticketing/system fees were still included in the price because the entire support and processing was handled by republica GmbH. With Höme – Für Festivals GmbH, we have now chosen a value-based ticket service provider that uses a portion of the fees as a lever for positive change. With the change to the new provider, customer support will also be outsourced, as we can no longer cover this ourselves.